Some of our services are closed or have different hours over the Christmas and New Year period.

Missing records and overseas immunisations

The Boroondara Immunisation Services team can put your child’s missing or overseas immunisation records onto the Australian Immunisation Register (AIR). The records will also be assessed to provide immunisation catch up schedule.

A fee of $50 is payable for this service.
Please note that this process can take up to 10 business days.

Report overseas immunisation records and receive catch-up advice

Step 1 – Give us a copy of your child’s immunisation records

Before you attend one of our immunisation sessions, you need to give us a copy of your child’s immunisation records either:

  • online – complete our online Immunisation Records Update form
  • in person – visit our Camberwell Office with your immunisation records and Medicare card, if you have one.

If the records are in a language other than English, you will need to get them translated.

Step 2 – Make payment online

Make your payment using our trybooking site.

There is no fee if your child is a:

  • healthcare card holder
  • refugee
  • asylum seeker.

Step 3 – Receive immunisation catch-up advice

Within 10 business days we will contact you by email to:

  • let you know that we have reported your child’s records onto the Australian Immunisation Register
  • advise if your child requires more vaccines and provide a recommended catch-up schedule. 
  • provide a copy of the immunisation history statement.

If your child needs more vaccinations, you can now book an appointment at one of our immunisation sessions. 

The Immunisation History Statement is the only accepted document for enrolment into early childhood centres, kindergartens and primary schools in Victoria.

Catch-up schedules

If your child hasn't had all the required vaccinations, we can develop a catch-up schedule to help get them up to date with the National Immunisation Program.

Catch-up schedules are complex and must be arranged prior to attending our public immunisation sessions.

Free catch-up schedules can be developed for children who meet all of the following criteria:

  • missed scheduled vaccines
  • aged under 20 years old
  • have a Medicare card
  • have not received immunisations overseas. 

Contact the Immunisation Team on [email protected] if you need a catch-up schedule.

If vaccines were received overseas and you need to know about missed vaccines from the National Immunisation Program, refer to the steps above.

What if the documents are in other languages?

The records must be in English. The Australian Government Department of Settlement Services offers a free translating service that can be used by newly arrived people with certain visas.

Read about the Free Translating Service on the Department of Home Affairs website.

More information

Please call (03) 9278 4444 or email [email protected].


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