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We are responsible for ensuring that builders, building owners and body corporations comply with the Building Act 1993.

If you receive a building infringement notice, you have been found in breach of the Building regulations 2018. Building infringement notices incur a fine you have to pay. Read the Building regulations 2018 on the Victorian Legislation website.

There are a range of reasons you could receive a building infringement notice. Some examples include:

  • Failing to have the required details displayed on the building in a conspicuous position before and for the duration of building works.
  • Failing to have a copy of any current occupancy permit displayed at an approved location within the building.
  • Failing to ensure that an annual essential safety measures report is prepared within 28 days of the anniversary date when the previous report was completed.
  • Failing register your existing swimming pool and/or spa if construction commenced before 1 November 2020.
  • Failing to apply for registration of your swimming pool and/or spa within 14 days after you receive a notice requiring you to apply for registration.

Pay your building fine

You must pay your building fine within 21 days. If you do not pay your building fine, there may be additional costs and legal proceedings.

To pay your building fine, you have the following options.

Telephone and internet banking - BPAY

Pay using the Biller Code and Reference number on your notice.  Make payments from your credit card, savings or cheque account.

Our website

Pay a building fine online using our Online payments tool. You will need the infringement number on your notice. Credit card surcharges apply, find out more on our Pay page.

Telephone

Call us on 1300 722 151 and follow the prompts to make secure payments. Credit card surcharges apply, find out more on our Pay page.

Mail

To pay a fine by mail you will need to include:

  • A copy of the fine or your infringement number
  • A cheque or money order made payable to ‘City of Boroondara’

These can be mailed to:

City of Boroondara
Private Bag 1
Camberwell VIC 3124

We do not accept postal delays as a reason for late payment. We do not issue a receipt for payments received through the mail.

In person

Visit our customer service desk during opening hours to make a payment. For information about our office location and opening hours, visit our Contact us page.

Payment plans

To apply for a payment plan for your building infringement fine, you must fill out our Building infringements application form for appeals and payment plans. This form is available in the Downloads section on this page.

Email the completed form to [email protected] or submit the form at our offices. Find the location and hours of our offices on our Contact us page.

Appeal your building fine

To appeal a building fine, you need to submit your appeal within 21 days of the issue date on the penalty reminder notice. After this, the infringement notice will be referred to Fines Victoria to manage.

You can't submit an appeal if you've already paid your building fine.

Reasons you can appeal

You can only appeal your building fine in certain circumstances. Find out more about the reasons below and the documents to provide with your appeal.

Electing to have the matter decided by a court

You have the option of electing to have the matter of your building infringement appeal heard and determined by a court. To request this, you need to submit your appeal within 21 days of the date of issue on the penalty reminder notice. After this, the infringement notice will be referred to Fines Victoria to manage.

If you choose this option, it is then the role of the prosecution officer at Council to determine whether there is sufficient evidence to take the matter to the Magistrates’ Court. If the prosecution officer determines there is sufficient evidence, you will be served a charge-sheet and summons.

If you have requested to appeal your building fine by internal review, and you then elect to have the matter heard and determined by a court, your internal review will be cancelled. This cancellation of your internal review will occur when you submit the request for the matter to be decided by a court.

Please note: If prosecuted, the penalty that can be imposed after having a matter decided by a court is greater than prescribed fine under the building infringement notice.

To elect to have the matter of your building infringement heard and determined by a court, you must fill out our Building infringements application form for appeals and payment plans. This form is available in the Downloads section on this page.

Email the completed form to [email protected] or submit the form at our offices. Find the location and hours of our offices on our Contact us page.

Submit an appeal

Make sure you fully understand the reason you can appeal above before you submit an appeal. You are only allowed to appeal once per fine (under the Infringement Act 2006).

Be sure to include all the documents you need to help your appeal, including a detailed explanation of the circumstances. The documents you are required to supply will be different depending on the type of infringement you received, and the grounds you are appealing on. At minimum, you will need to provide us with your residential address and the infringement notice number. When we review your infringement, we will contact you if we need more information.

If you submit an appeal, we will begin our internal review process and respond to you within 90 days. Once the review is complete, we will confirm whether your appeal was successful or not.

While we review the infringement:

  • you will not incur additional fees
  • you will not need to pay any outstanding amounts.

If your appeal is unsuccessful, you will need to pay your building fine.

To appeal your fine, download and complete the Building infringements application form for appeals and payment plans in the Downloads section below.

Email the completed form to [email protected] or submit the form at our offices. Find the location and hours of our offices on our Contact us page.


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