Changes to Council services on public holidays

Customer service

Customer service counters are closed on all public holidays, but calls to (03) 9278 4444 will be automatically transferred to the emergency after-hours service. Find out more about our customer service counters on our Contact us page.

You'll still be able to access many of our services online, including:

Making payments for building and planning permits, parking fines, Council invoices, business registrations, animal fines or rates on our Pay page
Booking a hard waste collection on our Hard waste collection page
Applying for a parking permit on our Residential parking permits page
Renewing your pet registration on our Renew your pet registration page.

Waste services

Household bin collections

Bins are collected on every day of the year, except:

Good Friday
Christmas Day
New Year’s Day.

Household bin collections over Christmas and New Year

Bins normally collected on Wednesday 25 December 2024 will be picked up on Saturday 28 December 2024.
Bins normally collected on Wednesday 1 January 2025 will be picked up on Saturday 4 January 2025.

Please leave your bins out the night before your new collection dates.

All other kerbside bin collections will remain as usual during the Christmas season.

You can also look up your address on our Find your bin day page to find your alternative collection dates for these public holidays.

Boroondara Recycling and Waste Centre

The centre is open every day of the year, except:

Good Friday
Christmas Day
New Year’s Day.

See what you can and can't drop off and any fees that apply on our Boroondara Recycling and Waste Centre page.

Kew Depot Recycling drop-off centre

Kew Depot is closed on all public holidays. Find out more about this service on the Kew Depot Recycling drop-off centre page.

Arts and library services

Libraries

Our libraries are closed on all public holidays. However, you can still access our online services on our Digital resources page.

All libraries have earlier closing hours on 3 dates during the Christmas and New Year period:

Tuesday 24 December at 5 pm
Monday 30 December at 6 pm
Tuesday 31 December at 5 pm

Regular opening hours resume on Thursday 2 January 2025.

Hawthorn Arts Centre and Town Hall Gallery

Hawthorn Arts Centre and Town Hall Gallery are closed from Wednesday 25 December and reopen on Monday 29 December 2024. Both venues are also closed on Wednesday 1 January 2025.

Hawthorn Arts Centre and Town Hall Gallery are closed on all public holidays.

You can find out more about these venues on our Hawthorn Arts Centre page or our Town Hall Gallery page.

Heath and recreation services

Maternal and Child Health services

Our services aren’t available on public holidays or weekends. We offer services on weekdays by appointment only.

Newborn babies will get home visits. You can make an appointment on our Maternal and Child Health service page.

You can also contact the 24-hour Maternal and Child Health Advisory service on 13 22 29.

Immunisation services

Immunisation services do not run on public holidays.

To book an immunisation appointment, visit our Immunisation page or call (03) 9278 4711.

Aquatic and leisure centres

For opening hours on public holidays, please visit the recreation centre websites:

Community services

Boroondara Youth Hub

The Youth Hub is closed on all public holidays and weekends. Find out more about this service on the Visit and contact our Youth Hub page.

Boroondara Volunteer Resource Centre

The Boroondara Volunteer Resource Centre is closed on all public holidays. Find out more about this service on our Volunteering page.

Services for seniors

Transport and social support services don’t operate on public holidays. We will schedule replacement services around the public holidays.

Other types of care for seniors in Boroondara are provided by a range of registered aged care providers. Please contact your provider for information about their public holiday operations.

Find out more about our Active Ageing services on our Services for seniors page.