On this page
Some of our services and centres have different hours on public holidays. Where times are different from usual, details are shown below.
For a list of 2024 public holidays in Victoria, visit the Business Victoria website.
Customer service
Customer service counters are closed on all public holidays, but calls to (03) 9278 4444 will be automatically transferred to the emergency after-hours service. Find out more about our customer service counters on our Contact us page.
You'll still be able to access many of our services online, including:
- Making payments for building and planning permits, parking fines, Council invoices, business registrations, animal fines or rates on our Pay page
- Booking a hard waste collection on our Hard waste collection page
- Applying for a parking permit on our Residential parking permits page
- Renewing your pet registration on our Renew your pet registration page.
Waste services
Household bin collections
Bins are collected on every day of the year, except:
- Good Friday
- Christmas Day
- New Year’s Day.
Household bin collections over Christmas and New Year
- Bins normally collected on Wednesday 25 December 2024 will be picked up on Saturday 28 December 2024.
- Bins normally collected on Wednesday 1 January 2025 will be picked up on Saturday 4 January 2025.
Please leave your bins out the night before your new collection dates.
All other kerbside bin collections will remain as usual during the Christmas season.
You can also look up your address on our Find your bin day page to find your alternative collection dates for these public holidays.
Boroondara Recycling and Waste Centre
The centre is open every day of the year, except:
- Good Friday
- Christmas Day
- New Year’s Day.
See what you can and can't drop off and any fees that apply on our Boroondara Recycling and Waste Centre page.
Kew Depot Recycling drop-off centre
Kew Depot is closed on all public holidays. Find out more about this service on the Kew Depot Recycling drop-off centre page.
Arts and library services
Libraries
Our libraries are closed on all public holidays. However, you can still access our online services on our Collections page.
Hawthorn Arts Centre and Town Hall Gallery
Hawthorn Arts Centre and Town Hall Gallery are closed from Wednesday 25 December and reopen on Monday 29 December 2024. Both venues are also closed on Wednesday 1 January 2025.
Hawthorn Arts Centre and Town Hall Gallery are closed on all public holidays.
You can find out more about these venues on our Hawthorn Arts Centre page or our Town Hall Gallery page.
Heath and recreation services
Maternal and Child Health services
Our services aren’t available on public holidays or weekends. We offer services on weekdays by appointment only.
Newborn babies will get home visits. You can make an appointment on our Maternal and Child Health service page.
You can also contact the 24-hour Maternal and Child Health Advisory service on 13 22 29.
Immunisation services
Immunisation services do not run on public holidays.
To book an immunisation appointment, visit our Immunisation page or call (03) 9278 4711.
Aquatic and leisure centres
For opening hours on public holidays, please visit the recreation centre websites:
- Ashburton Pool and Recreation Centre website
- Boroondara Sports Complex website
- Hawthorn Aquatic and Leisure Centre website
- Kew Recreation Centre website.
Community services
Boroondara Youth Hub
The Youth Hub is closed on all public holidays and weekends. Find out more about this service on the Visit and contact our Youth Hub page.
Boroondara Volunteer Resource Centre
The Boroondara Volunteer Resource Centre is closed on all public holidays. Find out more about this service on our Volunteering page.
Services for seniors
Transport and social support services don’t operate on public holidays. We will schedule replacement services around the public holidays.
Other types of care for seniors in Boroondara are provided by a range of registered aged care providers. Please contact your provider for information about their public holiday operations.
Find out more about our Active Ageing services on our Services for seniors page.