To develop the Multicultural Action Plan, we:
- evaluated the previous Plan
- completed research and benchmarking
- consulted the community and service providers
- developed a draft plan
- conducted a second stage of community consultation on the draft plan.
Key engagement methods for the community consultation to inform the development of the plan included an online and paper plain language survey conducted in 2023 with 216 responses, with 63 completed in a language other than English. We also had 33 organisations providing services to multicultural communities and those for the wider community complete an organisational survey. An additional 13 representatives from a range of faith and cultural groups participated in a workshop with key stakeholders in April 2023. Further consultation was also undertaken in early 2024 with 7 members of the Boroondara Interfaith Network and 25 representatives from services, community organisations and faith groups. In mid-2024 community members were then invited to comment on the plan through the second stage of community consultation.
We used a variety of accessible communication methods and tools to reach as many people as possible. We used plain language in both online and paper surveys. We also worked with multicultural groups and organizations, and our networks like the Boroondara Interfaith Network and the Cultural Champions.
Our consultation process included:
- an online and paper survey in 2023. Of the 216 people who answered it, and 63 of them used a language other than English.
- 33 organizations that helped multicultural communities and the wider community, filled out a survey.
- 13 people from different faith and cultural groups joined a workshop with important stakeholders in April 2023.
- talking to 7 members of the Boroondara Interfaith Network and 25 people from services, community organizations, and faith groups in early 2024.
- asking community members to give us their thoughts on the draft plan through another round of consultation in mid-2024.
Our evaluation of the Boroondara Multicultural Action Plan 2019-23 informed the development of the plan.