Waste and recycling

Our concern for the environment has helped shape our programs for recycling and responsible waste management.

Problems with bins ...

My bin has gone missing or been stolen

If your bin has gone missing, fill out a Statutory Declaration form and email to boroondara@boroondara.vic.gov.au or fax to 9278 4466. Once we receive your Statutory Declaration, a replacement bin will be delivered to your property within two working days.

My bin is damaged

If your bin is damaged or has a problem with the wheels or lid, or the lid pins are missing, call Customer Service on 9278 4444. After we have recorded your problem, leave your bin out on collection day so it is easily accessible. Your bin will be repaired within two collection days.

My bin was missed

If your bin has been missed from collection, call Customer Service on 9278 4444 and advise them within 48 hours. Your bin will be collected within two working days.