For street light faults north of Toorak Road

This area includes the suburbs of:

  • Balwyn
  • Balwyn North
  • Canterbury
  • Camberwell
  • Deepdene
  • part of Glen Iris
  • Hawthorn
  • Hawthorn East
  • Kew
  • Kew East
  • Mont Albert
  • Surrey Hills. 

Contact CitiPower:

You may be eligible to receive $10 for reporting a faulty CitiPower or Powercor streetlight that is in the vicinity of your home or business. Find out more.

For street light faults on/south of Toorak Road

This area includes the suburbs of Ashburton and the majority of Glen Iris. 

Contact United Energy:

United Energy is also required to pay a Guaranteed Service Level (GSL) of $10 where it does not repair a public light within two business days of a fault report. Find out more.

Changes to existing street lights

To request additional street lighting to be installed or to suggest a change to the position of a street light, you can complete the online form:

Request a change to a street light

Contact Council’s Asset Management Department:

Park and carpark lights

For faults and request for existing lights in parks or carparks, or requests for new lighting.

Report a street light fault

Contact Council’s Asset Management Department:

Public lighting policy

Boroondara’s Public Lighting Policy is being reviewed, please click here to view the current policy.